Customer Service

Welcome to the Customer Service page of

On this page, you can find information regarding our Terms and Conditions, our customer testimonials, the various shipping & payment methods, frequently asked questions, and contact. Our customer service offers more..! If you can not get a real Dutch product in your own country, please contact us. We shall look up the product, and offer it at a very competitive price in the online store. You can easily add your favorite Dutch products at our “Add a product” page. Unfortunately, it is not yet possible to send refrigerated and frozen products. In the future, this will surely be an extension of our product range!


You can easily contact us via: Contact Form, Live Support & E-Mail!


Your placed order can be canceled. Please contact our Customer Service.

Customer Service

Your received order can be returned within 14 days, if the product contains manufacturing defects.

Customer Service

We ship all our parcels via PostNL or DPD Home. All parcels are including: Registered + Insured and also a Track & Trace code… so that at all times you can track your order precisely.

More Information  Track your parcel via PostNL  Track your parcel via DPD

Via “Add a product” you can specify which product you’d like to add to our ‘Online Store’.

Add Product

VAT. Rates by Region

VAT – Rates

The most Frequently Asked Questions:

Frequently Asked Questions